Today:
1. Listening Practice: General Reflection on strategies to improve listening skills. Class Book Page 104. Table Completion.
2. Vocabulary to complain. Class Book Page 104.
3. Speaking practice: produce and present a dialogue in which you complain about a service, product, or person.
4. Modal verbs: present and past. CD ROM practice 1. Class Book Page 98.
For next class: think about a service, person, or product to complain about in a formal letter.
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